Customer Stories
A Word From Our Amazing Clients
At Exquisite Pool & Spa, customer satisfaction is at the heart of everything we do. We’re proud to have built lasting relationships with homeowners and businesses by delivering high-quality pool construction and renovation services. Our customers trust us to bring their backyard dreams to life with expert craftsmanship and attention to detail.
Don’t just take our word for it — read what our customers have to say! Whether it’s a brand-new pool installation, a pool makeover, or outdoor living additions, our team is dedicated to exceeding expectations every step of the way. Your feedback helps us continue to provide exceptional service and create stunning outdoor spaces.
Anita M.
“There is nothing to complain about, job well done! A big thanks to Butch, Colt and Dave. I love my new pool!”
John M.
“Professional Service, great prices and beautiful pools! You can’t ask for more!”
Johnna H.
“Casey came out and is making everything right that we felt needed attention. We appreciate it greatly that he is handling everything is a fair and professional manner!”
Randy C.
“I had a god awful noise coming from my pool pump and I called Casey Watson at Exquisite Pools and he sent a guy out the same day. he diagnosed and fixed it extremely quick and at a good price I have never had another problem after that. I would recommend these guys over anyone in Volusia county great service!!!”
Coconuts Car Wash
“Incredible experience with building our spa! The results are way beyond our expectations! Exquisite Pools is true to its name!”
Nikolitsa T.
“Everything at Exquisite Pools is just that. Exquisite. Casey and his crew went the extra mile to ensure everything was above standards. The service is fast and efficient. A+++ I would recommend them to everyone!”
Matthew K.
“Very friendly staff, more knowledgeable than others I’ve talked to.”
Joe D.
“We selected Exquisite Pool and Spa after interviewing several well-known pool companies. Exquisite has been a great choice. We’re more that two years into our new home and the pool and spa have been just great.
The team stands behind their work and they take every effort to ensure a superior outcome. We have Exquisite maintain our pool and spa and they are excellent.
They are simply outstanding.”
Matt Fair
“This is a Great pool company. Very Professional people. We love our beautiful pool and spa. It looks fantastic. Thank you Casey.”
Ann
“We had researched dozens of pool companies and even had several come to our home to give us estimates. We were sold on Exquisite from the first time we met Rich. His knowledge of pools, the equipment and is pride in working for Exquisite impressed us so much we knew we couldn’t go wrong. Each person that came to our home throughout the process was friendly and professional. Colt was very patient with all of our questions and worked very hard to ensure we were happy with the end results. Our pool is beautiful and we couldn’t be happier!”
Don and Vicky
“Casey and Colt were extremely accessible and a pleasure to work with. All the workers were most Considerate and did a great job of clean up. I am VERY happy with my new pool.”
Bill
“Everybody is nice and helpful. I would definitely recommend Exquisite Pools to others!
I would like to start off by thanking you and your staff for the commitment and effort put forth during the construction of me and my sons pool. The pool has made such a positive impact on our backyard. I, no longer keep the blinds closed now my blinds are always open so that I can see my beautiful pool.
Prior to selecting Exquisite Pools to construct our pool I had contacted several different pool companies some seamed disinterested because of the slope of my yard and others seemed more interested in selling me the “extras” that understanding my needs and budget.
My first meeting with your sales person Butch was very informative. I didn’t feel like there was any pressure to sign a contract. Butch also took the time to understand my needs and my budget. During my first meeting with Butch I had mentioned to him several items I thought would be nice to have Butch was very knowledgeable explaining the difference between “luxury” and what features would be beneficial and enjoyable. Butch was very helpful getting me the features I would enjoy the most all while staying in budget. Butch was upfront regarding the price of the pool and the contract from the beginning and to top it off Exquisite came in with a lower price for a similar designed pool.
I was home for most of the construction process and able to meet most of your employees. The employees were very professional and appreciative of food and drinks I left out for them. I never saw any of your employees sitting around when they were on the job site they were working. The employee that managed the pool for the 30 days after the pool was filled was also very informative and helpful in explaining the maintenance and cleaning process and procedures.
I am very glad that I chose Exquisite pools for the construction of my pool and my sons pool. We are looking forward to using the pool this summer.”
Martin C.
“Excellent work from start to finish!!”
James H.
“We used Exquisite Pool & Spa to install our swimming pool. They were awesome. It was a Pebble finish of the concrete in-ground pool. There was a waterfall, brick pavers and all kinds of stuff. Everything about it was 100% great.”
Ken & Donna E.
Everyone was more than helpful & kind. I picked the right company!
John and Lori S.
We have never had a pool installed before and we knew from the beginning when we were interviewing companies that we were going with your company. When we first met with your salesman he eased our fears of going through the installation process. He brought his computer and showed us 3D pictures of what the pool would look like and that was great. He was very friendly but also business like which made my husband very comfortable. Your workmen were very professional and friendly. We have already passed out a few of your business cards to people that have inquired about our pool and being on a corner lot it’s a great location for us to pass out your cards. Thank you again to all your employees for doing such a GREAT job.
Jean S.
“Thanks again to you and all your guys for doing such a great job start to finish. Exquisite Pools is a wonderful company and we couldn’t be happier. Thanks again for everything and we continue to hand out your business cards all the time. God Bless you & Exquisite Pools.”
Linda S.
“Great Job! Casey, Manual, and Colt were very professional & knowledgeable! Would highly recommend!
Phillip F.
“When we decided to put in a pool in New Smyrna Beach, I did a lot of research. A lot. It was a big purchase and I felt like I couldn’t get too many estimates, learn too much about potential pool finishes, chlorination systems, etc. I met with a lot of pool contractors and pool salesmen.
Immediately Casey from Exquisite Pool was different. He wasn’t interested in upselling me on a spa, fountain, and high end decking. He was happy to build the no-frills pool we wanted, suggesting only minor changes that turned out to be some of our favorite features, and weren’t additional expenses. He was really frank about pool finishes and which upgrades were a waste of money. He was the definition of a “straight shooter,” which is a trait I really value in a contractor.
When the time came to make a decision, Casey took us on a tour of pools he’d built in the DeLand area. Immediately we noticed a few of things: 1) These weren’t just pools built in the last six months. Some of them were 5-6 years old, still looked great, and Casey was proud of them. 2) Everyone was happy to see him and gushed about what a great job Exquisite did with their pool. 3) Casey was happy to help people out, long after he’d finished up the job. At one house we were stopping both to inspect the pool and so Casey could drop off his pressure washer so the owner could clean off his pool enclosure.
Our pool came in exactly at the price Exquisite Pool quoted (aside from an upgrade we suggested at the last minute that he graciously accommodated) and on time. He was in frequently communication about the stages of construction (since we weren’t around during it). We absolutely love it and everyone who’s come over to swim has remarked about how good it looks.
I don’t hesitate to recommend Exquisite Pool & Spa to friends considering putting in a pool anywhere from Orlando to New Smyrna and will hire him again in a heartbeat when the time comes to build a pool at my house in Orlando.”
Jammie T.
“Great job, very happy with pool and workmanship. Pool was built in a timely manner with good communication. Highly recommended, very respectful, and always available for questions. Thanks!”
Susan M.
“We are LOVING the pool!!! Best money I’ ve ever spent.”
Michael B.
“WE LOVE OUR POOL! Casey and the crew were all great. Thanks for all you did for us!”
Mark O.
“All employees of Exquisite Pool & Spa were very nice and knowledgeable. I would definitely recommend them to everyone. I love my fiberglass pool and would never have anything else again.”
Mr. and Mrs. P.
“What a nice company to do business with – Casey, Joe, Emanuel… boy, what an excellent team! Casey, what a nice company to deal with.”
Tracey G.
“We are so glad we finally decided to have a pool built. Finding your company was the cherry on top. The entire staff was helpful and courteous. We appreciate how informed you kept us throughout the entire process. We have been swimming in the pool daily, it has been wonderful for our son. We can’t thank you enough for everything.”
Sharon M.
“I really appreciate everything you guys have done. I absolutely love the pool, the workmanship, and the attitudes! I am so happy that I found your company. I have, and will continue to tell everyone how great you guys are!”
Trish M.
“I searched for 3 years to find a pool company that I could trust. I am so thankful that I finally found you! Great work, great price, and most of all great people! Thank you for everything!!!”
Greg & Nicole T.
“Definitely quality work. We will highly recommend Exquisite Pool & Spa to anyone looking to build a pool. GREAT JOB!!!”
Litsa T.
“So impressed with the work done as well as the informative suggestions from Casey. We felt like the customer service was an A+++ and they took the time to cater to our wants & requests. We are thrilled with our retreat at home!”
Martin C.
“Excellent, thanks Casey! We love that lanai and pool it feels like it doubled the size of the home. Thanks for all you did!”
Parker
“What a first class operation! Quality people, quality product, quality service.”
Eileen M.
“I would also like to compliment Butch on his work with me on completion of the pool. We had not met in person so there was a great trust factor in our working together. He was able to solve problems and offer suggestions via phone on weekly basis during a time of great personal stress. I commend you on your employee.”